Shipping Info

Free Shipping Details (Canada)

 All of our Canadian free shipping orders go through Canada Post. Usually, this takes between four to twelve business days, depending on your location, time of the year, and other potential delays. Due to the shipping method we use and to keep shipping costs down, we aren't currently able to offer real-time tracking information with our free shipping orders. 


Free Shipping Details (USA)

Upon selecting our international/US free shipping option, you will receive a tracking number and an estimated delivery date. While cross-border deliveries may occasionally experience delays, if your delivery surpasses two business days beyond the initial estimate, please don’t hesitate to reach out to us at


I’d Like a Tracking Number / Expedited Shipping Option

 If you require a tracking number or expedited shipping for peace of mind and faster delivery, please get in touch with We'd be more than happy to arrange an alternative shipping method tailored to your specific needs.


I Received Only Part of My Order

If you ordered more than two chicken salts, we will ship your order out in multiple packages. Your packages should arrive simultaneously, but please give them a couple of business days if they don't. 


I Didn’t Receive My Order at All!

If twelve business days have passed and you haven't received your order, don't hesitate to get in touch with us at