Shipping Info
Free Shipping Details
All of our free shipping orders go through Canada Post. Usually, this takes between four to twelve business days, depending on your location, time of the year, and potential delays. Due to the shipping method we use and to keep shipping costs down, we aren't currently able to offer tracking information with our free shipping orders.
I’d Like a Tracking Number / Expedited Shipping Option
If you require a tracking number or expedited shipping, please get in touch with hello@thesaltedrooster.com, and we'd be more than happy to arrange an alternative shipping method.
I Received Only Part of My Order
If you ordered more than two chicken salts, we will ship your order out in multiple packages. Your packages should arrive simultaneously, but please give them a couple of business days if they don't.
I Didn’t Receive My Order at All!
If twelve business days have passed and you haven't received your order, don't hesitate to get in touch with us at hello@thesaltedrooster.com