Exchange Policy

Due to the perishable nature of our products we do not offer refunds on our products. We have a 30-day exchange policy, which means you have 30 days after receiving your item to request an exchange.

To start an exchange, you can contact us at hello@thesaltedrooster.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting an exchange will not be accepted.

You can always contact us for any exchange questions at hello@thesaltedrooster.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.